Terms of Service

Last updated: August 11, 2026
These Terms of Service ("Terms") govern your use of BlueTool, an AI-powered call-answering service operated by Blue Tool LLC ("BlueTool," "we," "us"). By signing up for or using BlueTool, you ("Customer," "you") agree to these Terms.

1. The Service

BlueTool answers inbound phone calls on behalf of your business when you are unavailable, using an AI voice assistant. The service:

Answers calls, has a natural conversation with the caller, and gathers relevant information (name, callback number, address when relevant, and the reason for the call)
Sends you an SMS notification summarizing each qualifying call
Handles basic frequently asked questions you provide to us in advance
Does not book appointments, manage your schedule or dispatch, quote prices, or make commitments on your behalf beyond what is expressly configured

You remain solely responsible for following up with callers, scheduling, pricing, and all customer-facing decisions.

2. Eligibility

You must be an authorized representative of the business signing up for BlueTool, and at least 18 years old, to use the service.

3. Subscription, Billing, and Cancellation

BlueTool is billed at $299/month, on a month-to-month basis, unless otherwise agreed in writing.
There is no long-term contract. You may cancel at any time, effective at the end of your current billing period.
We reserve the right to change pricing with reasonable advance notice to existing customers.
Failure to pay may result in suspension or termination of service.

4. AI Limitations — Please Read

BlueTool uses artificial intelligence to hold conversations with callers. AI systems, however well designed, are not perfect. You acknowledge and agree that:

The AI may occasionally misunderstand a caller, ask an imperfect question, or fail to capture every detail accurately.
The AI's emergency triage and urgency assessments are a best-effort aid, not a guarantee, and should never be relied upon as a substitute for a caller's own judgment or for emergency services (such as 911 or a gas utility's emergency line) in a genuinely dangerous situation.
You are responsible for reviewing and confirming any information received via SMS with the caller directly before relying on it for scheduling, billing, or job-related decisions.
BlueTool is a tool to help you avoid missed calls — it does not replace your own judgment, licensing obligations, or professional responsibilities as a plumbing business.

5. Customer Responsibilities

You agree to:

Provide accurate information about your business, services, pricing policies, and service area for the AI to use.
Comply with all applicable laws in your jurisdiction relating to call handling, call recording, and customer communications, including any required disclosures to your own customers.
Use the service only for lawful business purposes.

6. Call Recording

Calls handled through BlueTool may be recorded and transcribed as part of providing the service, as described in our Privacy Policy. By using BlueTool, you consent to this recording on your business's behalf, and you agree to ensure your own compliance with any additional notice requirements that apply in the jurisdictions where your customers are located.

7. No Warranty

The service is provided "as is" and "as available." We do not guarantee that the service will be uninterrupted, error-free, or that every call will be handled perfectly. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, BlueTool and Blue Tool LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, or goodwill, arising from or related to your use of the service. Our total liability for any claim arising out of these Terms or the service shall not exceed the amount you paid us in the three (3) months preceding the claim.

9. Termination

We may suspend or terminate your access to BlueTool at any time for violation of these Terms, non-payment, or misuse of the service. You may cancel your account at any time as described in Section 3.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of [state — fill in where Blue Tool LLC is registered/operates], without regard to conflict-of-law principles.

12. Contact Us

Questions about these Terms can be sent to: dan@getbluetool.com

TERMS OF SERVICE

Last updated: August 11, 2026 These Terms of Service ("Terms") govern your use of BlueTool, an AI-powered call-answering service operated by Blue Tool LLC ("BlueTool," "we," "us"). By signing up for or using BlueTool, you ("Customer," "you") agree to these Terms.

1. The Service

BlueTool answers inbound phone calls on behalf of your business when you are unavailable, using an AI voice assistant. The service:

Answers calls, has a natural conversation with the caller, and gathers relevant information (name, callback number, address when relevant, and the reason for the call)

Sends you an SMS notification summarizing each qualifying call

Handles basic frequently asked questions you provide to us in advance

Does not book appointments, manage your schedule or dispatch, quote prices, or make commitments on your behalf beyond what is expressly configured

You remain solely responsible for following up with callers, scheduling, pricing, and all customer-facing decisions.

2. Eligibility

You must be an authorized representative of the business signing up for BlueTool, and at least 18 years old, to use the service.

3. Subscription, Billing, and Cancellation

BlueTool is billed at $299/month, on a month-to-month basis, unless otherwise agreed in writing.

There is no long-term contract. You may cancel at any time, effective at the end of your current billing period.

We reserve the right to change pricing with reasonable advance notice to existing customers.

Failure to pay may result in suspension or termination of service.

4. AI Limitations — Please Read

BlueTool uses artificial intelligence to hold conversations with callers. AI systems, however well designed, are not perfect. You acknowledge and agree that:

The AI may occasionally misunderstand a caller, ask an imperfect question, or fail to capture every detail accurately.

The AI's emergency triage and urgency assessments are a best-effort aid, not a guarantee, and should never be relied upon as a substitute for a caller's own judgment or for emergency services (such as 911 or a gas utility's emergency line) in a genuinely dangerous situation.

You are responsible for reviewing and confirming any information received via SMS with the caller directly before relying on it for scheduling, billing, or job-related decisions.

BlueTool is a tool to help you avoid missed calls — it does not replace your own judgment, licensing obligations, or professional responsibilities as a plumbing business.

5. Customer Responsibilities

You agree to:

Provide accurate information about your business, services, pricing policies, and service area for the AI to use.

Comply with all applicable laws in your jurisdiction relating to call handling, call recording, and customer communications, including any required disclosures to your own customers.

Use the service only for lawful business purposes.

6. Call Recording

7. No Warranty

8. Limitation of Liability

9. Termination

We may suspend or terminate your access to BlueTool at any time for violation of these Terms, non-payment, or misuse of the service. You may cancel your account at any time as described in Section 3.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of [state — fill in where Blue Tool LLC is registered/operates], without regard to conflict-of-law principles.

12. Contact Us

Questions about these Terms can be sent to: dan@getbluetool.com

Last updated: August 11, 2026
These Terms of Service ("Terms") govern your use of BlueTool, an AI-powered call-answering service operated by Blue Tool LLC ("BlueTool," "we," "us"). By signing up for or using BlueTool, you ("Customer," "you") agree to these Terms.