Privacy Policy
BlueTool is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you use our AI-powered voice receptionist and missed-call capture services. We understand the importance of clear communication and data security for home service businesses, and we handle all data with the highest level of professional care.
Last Updated: January 2026
Information Collection
Caller Details
We collect essential caller identification including full names and verified phone numbers to ensure every service request is attributed correctly.
Service Location
Capture of precise service addresses allows your dispatch team to prioritize technicians based on proximity and route efficiency.
Issue Intent
Detailed transcriptions of the caller's issue are categorized instantly, providing your team with the context needed before returning the call.
SMS Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and service providers required to deliver messaging services.
Opt-Out Procedures & Support
STOP Command
You may opt out of BlueTool SMS communications at any time. Simply reply STOP to any message you receive from us. Upon receiving your request, we will send a confirmation message and you will no longer receive SMS notifications regarding your account or service alerts.
HELP Command
If you require assistance or have questions regarding our automated notifications, reply HELP to any of our messages. You can also contact our support team directly via email at dan@getbluetool.com for additional guidance.
Message frequency varies based on call activity. Message and data rates may apply. BlueTool respects your privacy and does not share your mobile information with third parties for marketing purposes.